The PCC believes that "in a democracy, the press should not be subject to stringent controls by law or by government” although the press should also remain unaccountable.
The PCC thinks of themselves as a mechanism which can right wrongs when people’s expectations of the press are gone against.
Their motto is made up of three words:
- Fast – dealing with complaints in ~35 days
- Free – doesn’t cost to use the service
- Fair – independent from the industry
